Late one night last week a message appeared in my inbox from a local TV reporter. “Hi Lisa. I’m looking for a social networking expert to quote for a story. Are you game?” I called her the next morning to say that I’d be happy to talk to her about social networking but that I’m no expert. Social media are evolving so quickly that there are no experts, I explained.
After the interview the reporter looked me in the eye and said, “You know more about this than 99 percent of the population. I’m calling you an expert...

